Shipping
Shipping
We offer worldwide (insured) shipping on all orders. Please note that shipping times may vary depending on your location.
Processing Time:
Orders placed before 16:00 (GMT) are dispatched the same business day. Orders placed after 16:00 or during the weekend will be processed the next business day.
Shipping Costs:
We charge a flat shipping fee of €4,95 / £4.15 / $5.25 on all worldwide orders.
Estimated Delivery Times:
- Belgium, Netherlands, Germany, Luxembourg, and UK: 3 business days or less
- European Union: 5 business days or less
- USA, Canada, Australia: 5 business days or less
- Rest of the world: 7 business days or less
Shipping Insurance and Tracking: All orders are shipped with insurance and a tracking number, ensuring your package is protected throughout the delivery process.
Shipment partners:
We utilize the services of UPS, FedEx, and DHL for our shipping.
Returns
30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee on all products. If you're not satisfied with your purchase, simply return the item in its original condition within 30 days of receipt for a full refund.
Return Instructions:
- Contact Us: Email us at info@mycartvbox.com or send a WhatsApp via our Contact page to initiate the return process.
- Packaging: Carefully repackage the item in its original packaging, including all accessories and manuals.
-
Shipping: Ship the item back to our official business address:
Fanini Global Ltd
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom
Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless the item is defective or the wrong item was shipped.
Refund Processing: Once we receive and inspect your return, your refund will be processed within 14 business days via the original payment method.